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I've been a patient at the ...

Story from nhs.uk

"I've been a patient at the ..."

About: The Walton Centre NHS Foundation Trust

(as the patient),

What I liked

I've been a patient at the Walton Centre for many years. I have had brain surgery here which drastically reduced my seizures improving my life. I have undergone many many tessts in the different departments all of which were excellent.

Fully involved in my care and decisions at all times and shared technical info in plain english about scans, tests etc.

What could be improved

Only gripes, not enough toilets and maybe too many people booked into clinics.

Given it's for neurology and many patients are not allowed to drive it's a bit out of the way and I dont feel you encourage enough public transport for those evening scans etc.Why no LA cheap bus as there is for other hospitals?

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Responses

Response from The Walton Centre NHS Foundation Trust 10 years ago
The Walton Centre NHS Foundation Trust

Submitted on 31/10/2013 at 10:10
Published on nhs.uk on 01/11/2013 at 03:01

Thank you for the kind comments regarding the care and treatment you have recieved as a patient at The Walton Centre. However, I note you have also highlighted a number of issues for improvement. I will pass your comments on to the staff involved in your care. Kind Regards Customer Care Team

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