"This Place Should be Closed Down now!"

About: Whiteleaf Centre

My sister had been placed in the care of this terrible institution. Reading the reviews above I can see that I am not alone in thinking that this is not a hospital that is fit to treat people with mental illness. When placed in their care she was unwell but not critical, now she is discharged and extremely ill. How can these people call themselves healthcare 'professionals'? My family has been treated with complete disrespect. I hope the place is closed down. I intend to make formal complaint and hope that others do the same. Relatives and service users should unite to get rid of it so that something can established in its place that is respectful, caring and safe.

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Responses

Response from Whiteleaf Centre

Thank you for taking the time to leave a comment and we are sorry to hear you are unhappy with the services your sister and family members have received from Oxford Health NHS Foundation Trust.

We take all feedback about our services seriously and we would be grateful if you could contact the Patient Advice and Liaison Service (PALS@oxfordhealth.nhs.uk or 0800 328 7971) so that we can work with you to ensure we learn from experiences to improve the service provided.

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