"Rude doctor"

About: Leicester Royal Infirmary

When to get my knee checked out that I injured the day before. My knee was very swollen and I was in a lot of pain and was having difficulty walking. When I told the doctor that I injured it the day before they claimed I was lying multiple times because the knee wasn't bruised and therefore I couldn't have injured it the day before. Very rude

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Responses

Response from Leicester Royal Infirmary

Dear Reviewer,

We are sorry to hear about your experience at Leicester Royal Infirmary. Your experience does not reflect the high level of care we expect our patients to receive and we would like to look into the matter to investigate your concerns further. If you are happy for us to do so, please contact either rachel.williams@uhl-tr.nhs.uk or Ben.Teasdale@uhl-tr.nhs.uk.

Kind regards,

Rachel Williams, General Manager

Ben Teasdale, Head of Service - Emergency Department

Leicester’s Hospitals

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