About: City Hospital (Birmingham)

I cannot comment on maternity services as a whole as I have only just joined as a patient but I have visited the City Hospital, Dudley Rd maternity clinic for a Glucose Tolerance Test with an appointment at 8.40am today (8/10/2015), I would like to express how impressed I was by the senior phlebotomist. They were very professional and efficient and took the greatest care to ensure I was comfortable as well as running the clinic to time. I have had experience of care in many hospitals and more blood tests than I can count and they really stood out. I apologise for not getting their name but wanted to convey that individuals like them keep my faith in the running of the NHS and feel their efforts should be recognised.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from City Hospital

Hello Nabila, thank you for posting your comments about the Senior Phlebotomist you saw at City Hospital. Putting patients at their ease is essential to the care we offer and I am glad to hear that you had a positive experience. Thank you and I wish you well. Toby Lewis, Chief Executive.

  • {{helpful}} of {{total()}} people think this response is helpful