"Midwife and Pregnancy department"

About: Shotley Bridge Hospital Site

I attended SBH on two occasions last week to get my 8 week booking bloods, as my midwife was unable to get them as I have very awkward veins, I was seen by a midwife who was unable to get them too, they understood my fear of needles and asked me to return the next day to see "the reg" I returned the next day and saw the reg who was unable to get bloods again due to my silly veins, so I was then referred to Dryburn however the care I received from my midwife and the two other ladies was exceptional, I actually felt cared for and glad I made the decision to be seen at Shotley Bridge!

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Responses

Response from Shotley Bridge Hospital Site

Dear Stacey

Thank you for providing feedback on your recent visit to the Midwife at Shotley Bridge Hospital.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments have been shared with the Head of Midwifery to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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