"NHS Patients treated with dignity and respect"

About: Highgate Private Hospital

I was admitted at the Highgate Private Hospital (HPH) under the "Book and Choose" scheme with NHS for a gastroscopy. I must say the HPH exceeded my expectations from various aspects. The reception is extremely clean and tidy and the two receptionists are really helpful and professional. I was kindly taken to my room where the staff was friendly as well as very helpful in explaining the procedure. The Doctor was reassuring as long as the nurses before and after the endoscopy although it was quite painful. The overall time at the clinique was reasonable, I arrived at 5:15pm and left at 8:30pm and I am very satisfied with the high quality of service offered by both NHS and the Highgate Private Hospital.

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Response from Highgate Private Hospital

Thank you so much for taking the time to provide us with feedback. We are committed to providing the best possible patient experience and your comments are a really important way of helping us to achieve this.

We look forward to welcoming you back to Highgate Private Hospital should we be in a position to help you in the future.

Best wishes,

The Highgate Private Hospital Team

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