"Brilliant"

About: John Radcliffe Hospital

I took a taxi to A & E at the JR when having a heart attack - a new experience for me - and was seen immediately.

Within a short time I was being cared for and nothing was too much trouble.

Overnight in an assessment ward the nursing staff were under enormous pressure and remained caring to all.

The following day an angiogram and fitting of three stents in my heart was an efficient and fascinating process.

I was discharged less than 24 hours later - less than 2 days in total.

My home is a long way from Oxford but I could not have felt more comfortable and in better hands.

Altogether brilliant!

Story from NHS Choices

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Responses

Response from John Radcliffe Hospital

Thank you so much for taking the time to provide this feedback on what must have been quite a traumatic experience for you, we're so glad to hear that your experience of A&E and your subsequent procedures was as positive as possible. We aim to make all patients feel welcome and at comfortable when under our care so it is great to hear that, despite being far from your home, you were so at ease with our staff. Your comments will be passed on; we hope you're recovering well.

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