"suspected heart attack care and treatment - A&E..."

About: Whiston Hospital

I was sent straight to A&E from my doctors surgery as my blood pressure was extremely high, along with other symptoms.

I was seen on arrival in the department and received the most swift and concerned care I could have wished for,

The only complaint I had was that I had a four hour wait for a bed after all the tests and consultations from doctors and experts were done.

Once on 1C I was well looked after and was kept informed.

I was moved to1D when a bed came available and had the same excellent care there.

I would really like to pass on my thanks to all staff on both wards, I witnessed so much care and compassion from the staff on both wards, thank you to the hard working and caring staff.

Story from NHS Choices

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Response from Whiston Hospital

Thank you for your kind comments following your attendance at the Emergency Department and inpatient stays on Ward 1C and 1D at Whiston Hospital. We are pleased to hear you had such a positive experience and will forward your comments to the staff involved in your care. Apologies that you had to wait four hours for a bed in the Emergency Department after all the tests were completed. W are doing are utmost to reduce waiting times to improve our patients’ experience.

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