"Awful don't go. Go to Bridgwater instead."

About: Weston General Hospital

Went for a possible fractured foot.After x Ray and excellent service in first instance by Registrar had to phone the next day to confirm that actually it wasn't fractured after all just sprained come back and they would redress it. Upon re attending a scruffy doctor was abrupt,rude,yawning and sullen. They spoke sharply saying who put that dressing on you, you don't need those crutches...took it all off and away ...now off you go.... 4 months later still having physio for severe sprained ankle and splintered bone at another hospital!

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Weston General Hospital

Hi there,

Many thanks for your feedback and we are very sorry to hear you've not had a good experience with us. If you would like to discuss these issues further, please could we ask you to contact our Patient Advice and Liaison Service (PALS) on 01934 647216 or email wnt-tr.pals@nhs.net ?

  • {{helpful}} of {{total()}} people think this response is helpful