"Rude receptionist"

About: Royal Oldham Hospital

Very rude receptionist.. I have come in with difficulties breathing! And been seen by the nurse and I have been put as priority and the waiting time stated 2 hours & still waiting looks like am here for another few hours with breathing difficulties whilst others patients don't look like they are suffering as much or dying coughing like myself I Definetly will be putting a complaint against this to the clinic manager

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Responses

Response from Royal Oldham Hospital

Thank you for taking the time to leave your comments. We apologise that on this occasion we did not meet your needs.

We strive at all times to deliver the highest possible standard of care. We will use your comments to make improvements and forward your comments to the relevant area.

Regards

The Pennine Acute NHS Trust

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