"lost my blood results"

About: West Middlesex University Hospital

I visited A and E on sunday 20/9/15 after being told I needed urgent blood test due to a possible exposure to a virus and being pregnant. The staff were kind but my blood was lost so I wasted 4 hours in A and E and then had to have repeat bloods plus extended my worry and anxiety. I am very disappointed by the fact that this hospital has lost my records/blood. I would not return to this hospital if there was any alternative available as I have no confidence in them.

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Responses

Response from West Middlesex University Hospital

We are very sorry to hear of your experience and apologise for you blood sample going missing. We would encourage you to contact PALS via pals.service@wmuh.nhs.uk or 020 8321 6261 and they can look into this further for you.