"From the ambulance staff to A ..."

About: Royal Lancaster Infirmary

(as the patient),

What I liked

From the ambulance staff to A and E and the girls in the oestepath out patient dept the service was outstanding.

i was very distressed and in a lot of pain they took the time although busy to make sure i was taken care of!!

What could be improved

Nothing to do with the staff,more the procedures on admissions in emergency,

Anything else?

JUST BRILLIANT

MANY MANY THANKS!!!

PLEASE PASS THIS ON!

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Responses

Response from Royal Lancaster Infirmary

Thank you for your kind comments. We have now passed your comments onto the relevant teams.

We place great value in the fact that local people continue to choose our hospitals and we openly encourage patients and visitors to give us their feedback. This will enable us to continually to improve the services we offer and the experience our patients have whilst in our hospitals.

To find out more about your local hospital visit www.uhmb.nhs.uk

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