"Huge support at devestating time"

About: University Hospital (Coventry)

I did not have my baby at UHCW but was transferred from Warwick after having an emergency section.

My son was left without oxygen and was transferred first to UHCW for cooling treatment in the NICU,

I was transferred afterwards and placed on the HDU of the maternity ward.

Sadly my son died a few days afterwards, but the care and support we received from the midwives and consultants at UHCW was absolutely second to none.

The handovers between midwives were thorough, the ward was clean and despite them being extremely busy, they were always professional, polite and efficient.

The staff were exceptionally compassionate as well as adept at dealing with my various health issues.

The aftercare was also to a very high standard. As a result of all this, we have chosen to receive care and support from UHCW with our next pregnancy and despite being very high risk and stressful, we feel in very safe hands.

Story from NHS Choices

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Responses

Response from University Hospital (Coventry)

Thank you for providing feedback on your recent experience at University Hospital, Coventry. First of all, we are sorry to hear about your loss. We are thankful though that at this difficult time you had a positive experience with our staff and that you are happy with the care you received. It is especially good to hear that you feel that you are in safe hands with us. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant staff. Thank you for leaving your comments on NHS Choices. Communications Team University Hospitals Coventry and Warwickshire NHS Trust Telephone: 0800 028 4203

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