"Waiting time"

About: Stoke Mandeville Hospital

I am waiting with my fragile mum for the last 3.5 hours in A&E. We were told doctor is busy attending emergency. I thought I am in emergency with my 72 year old mum who is in tremendous pain and agony.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Anthony Banton, Patient Experience Manager, Buckinghamshire Healthcare NHS Trust

Dear Responder

Thank you for your feedback. I am sorry that on this occasion Buckinghamshire NHS healthcare Trust has not delivered the level of care that that we aim to achieve. Please email me on Anthony.banton@buckshealthcare.nhs.uk alternatively you can telephone me on 07920765628 to discuss your feedback

  • {{helpful}} of {{total()}} people think this response is helpful