"Maternity Unit"

About: East Surrey Hospital

From start to finish, we had an amazing experience. All the staff involved made us feel valued and safe, from our clinic midwife, to the member of staff who did the delivery.

All of our birth plans were honored. We had a water birth.

We required aftercare for 24hrs due to strep B. Another member of staff came in every two hrs throughout the night and was very friendly and courteous.

We couldn't have asked for more.

Thank-you

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Ian Mackenzie, Director of Information and Facilities, Surrey and Sussex Healthcare NHS Trust

picture of Ian Mackenzie

Dear Alan,

Having a baby is such an emotional and extraordinary time that is really good to read that your partner and you felt so well cared for and supported during your recent "amazing experience".

I know the team will be very pleased to read your comments, particularly that you felt that your birth plans were honoured so well.

Kind regards

Ian

  • {{helpful}} of {{total()}} people think this response is helpful

Response from Lizzie Hamilton, Consultant Midwife & Supervisor of Midwives, Maternity, Surrey and Sussex Healthcare NHS Trust

Congratulations on the birth of your baby, and it's so lovley to hear that you had the waterbirth you hoped for. I will pass on your kind words to the team.

BW

Lizzie

Consultant Midwife

  • {{helpful}} of {{total()}} people think this response is helpful

Response from Adaline Smith, Matron, Maternity, Surrey and Sussex Healthcare NHS Trust

Dear Alan,

Congratulations on the Birth of your baby.

I am really pleased to hear you describe your experience as "amazing" as this is what we as a Team strive for hoping that the memories of the bitrth of your baby is the best it can be.

Kind Regards

Adaline Smith

Maternity Matron

  • {{helpful}} of {{total()}} people think this response is helpful