"unexceptable waiting times"

About: Medway Maritime Hospital

I had an appointment for 4pm and was told there would be a 30min delay on arrival.

I got to see the consultant at 5.10 pm, they seemed to be very much in a hurry and could not wait to get me out of their consulting room, I told them I still had a persistent cough but all they said was I will write to your doctor and advise them on what drug treatment to give you.

I only wish I could go to darent valley hospital but my doctor will not let me as I live in medway.

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Responses

Response from Medway Maritime Hospital

I am sorry to hear that the experience you recieved was less than you should have expected. If you would like us to look into your concerns in more detail, please contact our PALS team with your details.

You can contact the PALS team between 9am and 5pm Monday to Friday, by phone on 01634 825004 or 01634 830000 x5793 or by email at Pals@medway.nhs.uk

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