"Great ambulance service"
About: South Western Ambulance Service NHS Foundation Trust South Western Ambulance Service NHS Foundation Trust Exeter EX2 7HY
Posted by Duckling78 (as ),
My 92 year old neighbour fell in the early hours of the morning and was found by his carers when they arrived to help him get dressed and ready. They called for an ambulance as they need help in getting him off the floor without injuring him and also let me know as they know I also check that he is OK.
I was there when the ambulance crew arrived, the paramedics Andre and Richard were really kind and considerate with him. They picked him up off the floor and checked that he was not injured in any way or that there were no underlying conditions that may have caused him to fall and may therefore fall again.
The paramedics did not make him feel rushed or uncomfortable because he had fallen, they treated him with respect and dignity, check he was able to walk normally and that all other responses were good. I think they were with him for around 20 minutes.
They filled out an incident report sheet which they left for the district nurse who comes to dress an ulcer each day and for the carers who come later in the day.
I just think we are so lucky to have such a good service in the area, so lucky.