"Efficient and individulaised care"
About: Western Infirmary/Gartnavel General / General Medicine Western Infirmary/Gartnavel General General Medicine G11 6NT
Posted by Chocolat (as ),
I attended for a eye and liver scan at Gartnavel General Hospital in Glasgow at the ultrasound department this month.
The whole experience was efficient and friendly.
The receptionist was very welcoming and had a lovely manner with me and other patients. I even witnessed her sort out an appointment for a gentleman who got his appointments mixed up and which should have been at the Western Hospital. He was a bit confused and I saw her calmly and quietly sort out his appointment so he could have his scan done at the ultrasound dept that day at Gartnavel.
I had 2 scans done -. One was done bu a doctor and the other by a technican.
Both were proficient and given the busy nature of the department I did not feel rushed.
The clinical team were supportive and explained the procedures well asking me appropriate questions about how I was feeling.
I found the department clean and tidy. The waiting area is a bit squashed and could be doing with more comfortable seating.
Some calming music in the background would help to create a calming ambiance while waiting to get called in for your scan.
The toilets were exceptionally clean and well stocked with hand towels and toilet paper.
All in all I had a very pleasant visit to the department despite the worry of why I was there.