"Did not explain"

About: Weston General Hospital

I attended an ultrasound on my thyroid. Whilst the radiographer explained my thyroid was enlarged, the radiographer didn't go into any detail as to why, nor why there were irregular specks of red and yellow on my gland and up somewhere else away from it. When my GP looked through the report, my GP was disappointed to note that the report did not go into any detail about size or shape. Not very helpful.

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Responses

Response from Weston General Hospital

Hi there,

Many thanks for your comments, and we're sorry to hear you weren't happy with your care here. We have highlighted the importance of good communication with the team , but if you would like to discuss this matter further, can we please ask you to contact our Patient Advice and Liaison Service (PALS) who will be able to look into this in more detail? You can call them on 01934 647216 between 9-4 Monday - Friday or email wnt-tr.pals@nhs.net

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