I always thought that effective communication with patients is a professional code of conduct: phone calls are not answered; when answered the task is always passed back to me to write in the request. There is no response to the letter. How do you expect me to make a decision regarding a treatment if there is no help with answering my queries. Treatment is an ongoing process and is not only dealt with on the appointment days. Please make some time to respond to patients' queries either by phone, email or by letter. Thanks
"communication"
About: Central Middlesex Hospital Central Middlesex Hospital London NW10 7NS
Posted via nhs.uk
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