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"Great experience"

About: Guy's Hospital

I went to the Urgent Care Centre on Sunday to have someone look at my injured knee. I was really worried about it. The doctor inspected my knee and very clearly explained what has happened to it and how it should be treated. The thorough explanation part, that included a quick doodle of a knee anatomy made me feel a lot more confident about my situation.

I think this visit qualifies as my best ever experience at a health institution. Thank you.

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Responses

Response from Guy's Hospital 8 years ago
Guy's Hospital
Submitted on 07/10/2015 at 16:20
Published on nhs.uk on 08/10/2015 at 02:30


Thank you for taking the time to share you feedback with us. We are pleased to hear that your visit to our Minor Injuries Unit was such a positive experience and the Doctor's explanation made you feel more confident about your situation. We will pass your comments on to the team involved.

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