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Follow Up Appointment ENT

Story from nhs.uk

"Follow Up Appointment ENT"

About: Lister Hospital

I attended ENT clinic in july and had a MRI scan a month later. i am finding it extremely frustrating that i have not had a follow up appointment .

I contacted my consultants secretary who was unable to help with this enquiry, they referred me to the contact centre. They also could not say when i would be seen. I have contacted them on three seperate occassions to be told yet again they cannot confirm a date !

This is extremely frustrating . I worked in the NHS as nurse for 38yrs[ 20yrs in this trust) so i do have a good insight to the service and the problems that may occur.

Very dissapointed .

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Responses

Response from Lister Hospital 8 years ago
Lister Hospital

Submitted on 12/09/2015 at 19:46
Published on nhs.uk on 13/09/2015 at 02:30

We're equally disappointed at the lack of a forthcoming appointment, but we can get this sorted - please email us at generalenquiries.enh-tr@nhs.net with your details and we'll take it from there for you.

We look forward to hearing from you.

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