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Excellent, speedy care from Childrens A=+E

Story from nhs.uk

"Excellent, speedy care from Childrens A=+E"

About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus

I had to collect my daughter from school today to take her to A+E following a deep cut on her head. We were seen within 5 minutes and treated with care and respect. The doctor had the perfect level of fun with my daughter without compromising care and made me feel they were very capable. Could not have asked for anything more. Thank you.

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Responses

Response from Nottingham University Hospitals NHS Trust 8 years ago
Nottingham University Hospitals NHS Trust

Submitted on 11/09/2015 at 13:49
Published on Care Opinion at 14:22

What a lovely message to receive.. Thanks for taking the time to write and share the experience you and your daughter had in our Emergency Department. I hope your daughter is now feeling better. I’m very pleased to hear how the doctor helped to make the experience more fun for her and that you felt you were both well cared for throughout. I’ll pass on your kind words on the team.

Lucy Thow

Emergency Department Matron

Response from Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus 8 years ago
Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus

Submitted on 11/09/2015 at 13:51
Published on nhs.uk on 12/09/2015 at 02:31

What a lovely message to receive.. Thanks for taking the time to write and share the experience you and your daughter had in our Emergency Department.

I hope your daughter is now feeling better.

I’m very pleased to hear how the doctor helped to make the experience more fun for her and that you felt you were both well cared for throughout.

I’ll pass on your kind words on the team. Lucy Thow Emergency Department Matron

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