"Excellent care"

About: James Paget University Hospital

Having arrived in severe pain at A & E Department at about 9.30 Saturday am, I was seen fairly quickly and from that moment received care of the highest order. The excellent team work was evident immediately and the holding area and following ward 9 admission was in every way a caring experience. Thankyou for such cheerful staff and a comprehensive communication about everything happening throughout my care.

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Response from James Paget University Hospital

Dear Mrs Gillespie

Many thanks for taking the time to provide feedback on your recent admission experiences.

I have shared your comments with the teams involved in your care who will be pleased to receive your positive comments.

Kind Regards

Amanda Hood, Head of Patient Experience and Engagement

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