"I had an appointment today 14/04/09 ..."

About: Royal Blackburn Hospital

(as the patient),

What could be improved

I had an appointment today 14/04/09 in the vascular clinic at 9am for marking up of varicose veins, I go in tomorrow for veins stripping. I was told if I had them done I couldnt wash afterwards as the marks would come off. I said I was going walking in the afternoon and would need a shower on my return but also I would want to shower before I came into hospital the day of my op. So the nurse I saw said she would come in at 8.30 to mark up my veins tomorrow morning as I am on the early morning list for the op. Who decides to send for you like this on a fools errand, I was at the hospital for 8.30 paid on the car park went to the clinic, put on a gown sat and read my paper only to come away again empty handed so to speak. I thought it was very good of the nurse to offer to come in soon but she cant be doing that for everyone can she. I dont know what the answer is to this but I rang admissions up to query why I was sent for today and she said it was what had always been done. Do i then assume all persons who are marked up the day previous go in for their op without having had a shower or bath? Just doesnt seem right to me.

Anything else?

Please move the smokers from the front door it is awful having to walk through the smokers before you reach the main entrance.

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