"How is this a hospital?"

About: Lynfield Mount Hospital

Relative had a severe mental health issue, was very unwell. The staff never gave him medication despite him getting worse and worse and basically just left him to do what he wanted.

Rang up and never got information on what was going on, said he didn't need treatment and was fine even though we saw him he was clearly in a bad state and never seen him so ill.

Not sure how they are allowed to look after people, action needs to be taken.

Hopefully this barbaric place will be shut down soon.

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Responses

Response from Lynfield Mount Hospital

Thank you for raising these serious concerns. Please would you contact our Advice and Complaints Department so that we can investigate further; tel 01274 251440 or email advice.complaints@bdct.nhs.uk

Many thanks

Richard Carroll

Service Manager

Acute Care Services

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