"Waiting times referral form the GP, then..."

About: Diana, Princess Of Wales Hospital

I waited 15th July to 17th August for my referral from seeing my GP to receiving my MRI scan. I was informed to wait 7-10 working days for the results to be processed. On the 4th September phoned the MRI department to check if the results had been processed, was informed it could take 3 weeks. (Short staffed, wrong time of the year people have had holidays, bank holiday) & cancer & in patients get priority.

Prior to this waited 1st June to 1st July for an ultrasound, after an accident in April. I feel I've had enough pain & suffering now without correct treatment.

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Responses

Response from Diana, Princess Of Wales Hospital

Hello, I'm sorry to hear about your experience, please can I suggest that if you haven't already done so you contact our patient advice and liaison team on 01472 875403 or email nlg-tr.pals@nhs.net Many thanks Sarah Mainprize