"The staff were so reassuring and caring"
About: Heartlands Hospital / General surgery Heartlands Hospital General surgery B9 5SS
Posted by knowle (as ),
I would just like to take the opportunity to thank all on Day Surgery ward and theatre staff for the excellent care I was given on my visit in September.
I was reluctant to come to Heartlands because I had heard so many negative reports about the care and conditions there, but I can honestly say the ward was very clean and the staff so reassuring and caring.
The theatre staff made sure I was reassured all the time whilst having my procedure which was done under a local.
I would just like to take this opportunity to say a big thank you to you all.