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Ophthalmology dept. Laser treatment

Story from nhs.uk

"Ophthalmology dept. Laser treatment"

About: Conquest Hospital

All staff found to be very friendly, helpful and caring and pleasant atmosphere prevailed throughout.

Seen at appointed time, operation explained fully in layman's language, put completely at ease and breezed through entire process with no delay. Nothing but praise for all staff.

The central booking in procedure also very quick with proper queue lines so that also big improvement.

Price of the café made my eyes water so hope some of that profit goes back to the NHS.

Car parking charge for only time used is also good.

All in all an improvement on the past.

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Responses

Response from Conquest Hospital 8 years ago
Conquest Hospital

Submitted on 04/09/2015 at 17:14
Published on nhs.uk on 05/09/2015 at 02:30

Thank you for letting us know about your positive experience in the Ophthalmology department at the Conquest Hospital.

All staff are committed to providing a high standard of care and service to all our patients. Your posting clearly demonstrates that it was clearly achieved on this ocassion.

Please be assured that your posting will be shared with the staff concerned who will be pleased to read your comments.

It was very kind of you to take the time to provide feedback and we hope that you are recovering well.

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