"I was a patient for day surgery ..."

About: Whitby Community Hospital

(as the patient),

What I liked

I was a patient for day surgery and every single member of staff I came into contact with - the nurses, the consultant, the anaesthetist, the porter, the ward clerk - were wonderful. It was the first time I had had a general anaesthetic so I was very apprehensive, but I felt cared for and as though all my needs and concerns were taken seriously. I loved the feeling of genuine interest in my care which I felt came from being treated in such a small hospital.

What could be improved

It would be lovely to see some investment in the hospital building.

Anything else?

It is likely that I will be re-admitted shortly and I will have no worries this time. I particularly like the continuity of being in contact with the same nurses.

Story from NHS Choices

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Response from Whitby Hospital

Thank you for your comments and we apologise for not responding at the time of posting. Please be assured that in future York Teaching Hospital NHS Foundation Trust will respond to all comments in a timely manner.

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