"Change of hospital policy on interpreter..."
About: Royal Preston Hospital Royal Preston Hospital Preston PR2 9HT
I was fairly stunned and appalled by this allegedly new enforced hospital policy about the requirement for interpreters to attend clinic appointments when one was not clearly necessary in my case. Having waited for over 5 months to be seen by a specialist I was told that despite being with my daughter clearly fluent in English I could not be seen by one of the doctors as an interpreter was needed. My daughter spoke to nurses who informed us that this was a policy recently introduced a month ago. I cannot understand why interpreters need to be present when this is not a requirement and a family member is also present who I may add was informed couldn't be present during the consultation as only one person could be present.
Has Royal Preston Hospital gone bonkers and who brings in these half baked policies? A case by case assessment is necessary not blanket universal policy!