Having been transferred from ENSEC to ward 18 I was extremely impressed with all staff members on the ward. This ward is extremely busy with some very poorly patients who staff are attending to all of the time, nothing is too much trouble. I was lucky enough to be discharged the following afternoon and would like you to pass on my thanks and comments to the ward, The consultant explained all my test results, what medication they were prescribing for me to take home. Waiting for prescriptions for discharge however has not changed and I think this aplies to all hospitals I don't live far from the hospital so went home without them and my husband retuned 4 hours later to collect them, the nurse apologised the prescription was still not on the ward after another half hour wait it finally arrived. I understand that the pharmacy must be extremely busy but does this not highlight the need for more pharmacists and better delivery of medication for patients who are ready to leave the hospital but are unable to do so. Surely this means patients are spending far too much time waiting to be discharged. I was fortunate that my husband could return for my medication and I did not need it till later in the day, but for the elderly or people who live a distance away, would have had to stay on the ward for another 4 and half hours, having discussed this with friends and family this seems the biggest complaint for people waiting for discharge. This must also put extra pressure on the staff having people either taking up a bed or sitting in a waiting room waiting to go home. I understand after the consultants have done there rounds they have to then do discharge notes and write up prescriptions but surely the pharmacy must be understaffed
"Overnight Stay"
About: North Tyneside General Hospital North Tyneside General Hospital North Shields NE29 8NH
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