"Consultant difference of opinion and hospital discharge"

About: Lincoln County Hospital / General surgery

(as the patient),

After a smooth process going through A&E to the ward where the nurses were brilliant, I was sent for a CT scan on day two and seen afterwards by the consultant who told me a lump had shown up on the scan and they would like me to stay in an extra day to have a biopsy done.

I stayed the extra day and at approx. midday another consultant and their junior doctor came to me and the consultant after asking me a few questions said I could go home. The junior doctor pointed out to the consultant about the scan and needing a biopsy but all they said was that this was an incidental finding and they did not need to do anything about it and I was discharged.

The discharge consultant name on my paperwork is wrong as this is the consultant that wanted me to stay in. There is no mention of the scan or the lump found on my discharge paperwork. I am left not knowing if this lump is cancerous or not. This is worrying.

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Responses

Response from Sharon Kidd, Patient Experience and Engagement Manager, Patient Experience, United Lincolnshire Hospitals NHS Trust

picture of Sharon Kidd

Dear outaskip,

I would like to apologise for the experience you have described concerning your recent discharge from Lincoln County Hospital.

The practices you describe are clearly unacceptable, and do not reflect the standards we set for patient communication.

We want to resolve this for you as soon as possible. As I dont have your personal details I would be grateful if you could contact our PALS on 01522 707071 or email pals@ulh.nhs.uk. They will be able to take your details and then speak to the relevant consultant.

Regards

Sharon Kidd

Patient Experience Manager

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Update posted by outaskip (the patient)

I sent my story in almost a month ago and got a response the next day. I spoke to someone at PALS who was going to look into my case and get a response for me. That was the last I heard. Have you some sort of update for me

Regards