"Fantastic Care"

About: Kingston Hospital

I had my son at Kingston Hospital in November 2014. I have nothing but positive things to say about this hospital and it's staff :)

Two years earlier I had given birth to my daughter at a different hospital. The antenatal and postnatal care was far far better at Kingston than it had been here.

I received the highest quality of care from day 1 through to the end.

I had access to mental health care due to a history of anxiety and depression and I was helped at every stage through the pregnancy, birth and beyond.

My labour and birth took a worrying turn and an amazing consultant and their team helped my husband and I to reach a decision about which course of action to take. They acted quickly and professionally and constantly made me feel secure and in control.

My baby was born safely and I will always be grateful to these wonderful people.

I had a midwife and trainee midwife who stayed with me throughout. They were exceptional in their bedside manner and in their medical help. They visited me and the baby in postnatal care.

The aftercare was equally outstanding, with friendly and helpful staff. They consistently checked on me and my son and I could tell they cared. I could hear other ladies receiving constructive help on breast feeding (mine was going well at this point).

I ended staying for 5 nights with a chest infection and I was moved to my own room for two of them. If babies were screaming, midwives asked if they could be of assistance. They would look after newborns at the midwife station whilst new mums got some much needed sleep. They counselled anyone who was upset. The care assistants were equally amazing.

The food was the only slightly disappointing part of my stay, same choices each night. However, this didn't really matter as everything else was exceptional.

Thank you Kingston Maternity for making my experience such a positive one . An amazing and dedicated team, who deserve high praise (and a pay rise!) :)

Story from NHS Choices

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