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First class care from excellent staff

Story from nhs.uk

"First class care from excellent staff"

About: Bishop Auckland Hospital

I had an operation on my foot at BAGH last week and spent a night in Ward 18. It was my first hospital stay and I was, of course, very nervous. Everything was explained to me by the anaesthetist and surgeon and the nursing staff were so friendly and helpful. I don't think I could have received better care anywhere and would like to thank everyone involved. Nothing was too much trouble, I was treated with respect by all and the hospital itself is spotless and comfortable. Thank you BAGH.

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Responses

Response from Bishop Auckland Hospital 8 years ago
Bishop Auckland Hospital

Submitted on 26/08/2015 at 14:16
Published on nhs.uk on 27/08/2015 at 02:31

Thank you for providing feedback on your recent admission to Ward 18 at Bishop Auckland Hospital.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Ward Sister and Matron to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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