"Over worked under paid"

About: Luton & Dunstable Hospital

my mum past away on jan 2015

They kept us in the loop as we wouldn't let them rest until we had answers.

A And E was over crowded and trolley in waiting area were ppl were asking questions and no one could answer. It's shame that staff had to be pushed to get answer form. But it was to late my mum was taken in at 08:15and by 19:15 she left us all. Hospital like I said over worked under paid

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Responses

Response from Luton & Dunstable Hospital

We are sorry to hear of the sad loss of your Mother in January and of the experience that you had in A&E.

Please contact our Bereavement Office on 01582 497344 regarding your experience or contact our Patient Affairs Office directly on 01582 497002, or email complaints.officer@ldh.nhs.uk if you would like us to address any of your concerns further.

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