"all of the staff were very helpful ..."

About: Hull Royal Infirmary

(as the patient),

What I liked

all of the staff were very helpful and patient even tho i was a little irate about my daughter. she was in for plastic surgery on her finger. one our firt day there was a considerable amount of emergancies and my daughter had to wait, i on the other hand became very upset and all the staff were lovely and did everything they could to help. i would highly recommend this hospital as everyone i met went out of there way to help me even during her operation. i would like to say a big thank you to all staff on the childrens ward and the two surgeons and there team who did such an amazing job.

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Response from

Dear Stacey Ingram

Many thanks for placing your posting on the NHS Choices website. Please accept our apologies for the delay in responding. It is always a pleasure to receive such positive comments and we will ensure that the staff concerned are made aware of these.

NHS Hull is the organisation responsible for deciding how money is spent on local health services [also known as commissioning], ensuring those services are of high quality and meet local needs. We value all feedback and if you would like to discuss this matter further with us, please do not hesitate to contact our Patient Advice & Liaison Service on 01482 335409 or email on pals@hullpct.nhs.uk.

If you would like to become more involved in decisions about local healthcare, all local health Trusts are recruiting ‘members’. By becoming a member you can receive advice on keeping yourself and your family healthy, find out more about your local NHS and help us improve local services. You don’t need any special skills or experience to become a member, you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose.

For more information please either email your.nhs@hey.nhs.uk or telephone 01482 675165.

Thank you once again for taking the time to provide us with your views on local services.

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