Posted by john mason
I rang for an appointment (even though I was advised that the services at Johnson Hospital were poor) I was advised the Xray Dept was open all day and the best time to come was early afternoon.
I arrived at 1.15pm, the lady on the reception said they were not open until 2pm.
I explained I had rang in advance to stop this being an issue as I am very busy, the rude member of staff then said 'well we have to have dinner sometime!'
I explained again that I fully understand that which is why I made the phone call in the first place.