"Fall at home of my 84 year old mother."

About: Altrincham General Hospital

Arrived at the hospital 10.10 on Saturday morning, gave mums details to the receptionist. We sat down for about 5 minutes and a nurse called us through to a treatment room.

After cleaning the wound an X-ray was suggested so we went through to the X-ray waiting area and within 20 minutes an X-ray was done and we went back to the treatment room for a dressing to be applied.

We were on our way home in less than 1 hour.

Cannot praise this hospital enough for the speed and sympathetic way they dealt with my mum.

It is a pleasure to go to a hospital that is so clean and well run.

Story from NHS Choices

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Responses

Response from Central Manchester University Hospitals NHS Foundation Trust

Thank you for your comments posted on the NHS Choices and Patient Opinion websites regarding the care you received at the Minor Injuries Unit at Altrincham General Hospital.

It was very kind of you to write and compliment the staff, as it is always good to receive positive feedback which reflects their hard work and dedication. It was very reassuring to hear that you found the staff to be sympathetic and that your mother was seen in a timely manner.

We can assure you that we have passed on your thoughts to the staff involved.

The Patient Experience Team

Central Manchester University Hospitals, NHS Foundation Trust