"Dissatisfied"

About: Rochdale Infirmary

Oral surgery one receptionist untidy, unfriendly, other receptionist that covered while they were on lunch not very friendly either! Nursing staff very matter of fact, nurse slouched over worktop in surgery, not very professional! One consultant didnt listen and talked over you. Other consultant lacked a good chairside manner. Pharmacy staff not very helpful particulary to a deaf man that came in with his two children, they must have rehearsed a script and couldnt stray from that, even though he was deaf and could understand the pharmacist!

Where's the hospital's FFT cards?

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Rochdale Infirmary

Thank you for taking the time to leave your comments. We apologise that on this occasion we did not meet your needs.

We strive at all times to deliver the highest possible standard of care. We will use your comments to make improvements and forward your comments to the relevant area.

Regards

The Pennine Acute NHS Trust

  • {{helpful}} of {{total()}} people think this response is helpful