"I will always appreciate what staff have done for me"

About: Lancashire Care NHS Foundation Trust / Adult mental health

(as the patient),

I am under a CMHT at the Woodlands which is part of Lancashire Care NHS Trust. I have been with them for about nine years. I would just like to say that during a recent very difficult and emotionally trying time for me, the Manager, Assistant Manger and Support Worker involved have been nothing but supportive, kind and practically helpful to me. I cannot fault the staff at this CMHT in any way and I will always appreciate what they have done for me.

I have had some negative experiences with the Trust in the past. I have moved on and know myself that my prior complaint was genuine.

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Responses

Response from Sarah Harrison, Head of Hearing Feedback, Lancashire Care NHS Foundation Trust

Many thanks for your feedback. It is always good to know when people are experiencing quality care. I will make sure your feedback is passed on the team involved and hope your positive experience continues. Regards

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