"Absolutely disgusted with service"

About: Pontefract General Infirmary

Appointments cancelled after getting warfarin levels right for operation ,told could only be done by a certain surgeon, now again cancelled due to warfarin being out ,why get you in at 7.30 am give all eye drops etc then over hour later test blood to say its not right, and it was not the surgeon I was supposed to have who for last few months insisted only they could do it, now instead of stopping medication for day or two and re doing gotta wait again to perhaps be in same situation, No good complaining to Pals as they haven't responded to any messages left for last 3 weeks, and another thing when they cancelled last time was told surgeon has cancelled all nhs ops as they were sick , however if id like to pay at Methley Park they would come in to do it, joke or what Was told this op needed doing urgently , that was Feb 2015

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Response from Pontefract General Infirmary

We would be pleased to arrange for this matter to be investigated if the patient would like to contact us with the appropriate details. The email address is paul.jepson@midyorks.nhs.uk

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