"Poor service"

About: East Surrey Hospital

After sitting in a ward for over a week just waiting for an operation, what a waste of resource!! communication is poor, no one knows what they are doing. And to top it off given wrong tablets, how many other mistakes are being made! Don't blame staff, they were good, but overworked!

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Ian Mackenzie, Director of Information and Facilities, Surrey and Sussex Healthcare NHS Trust

picture of Ian Mackenzie

Dear Anonymous,

I'm sorry to read about your recent stay at East Surrey Hospital. If you could e-mail me your details - ian.mackenzie@sash.nhs.uk - we will have a look into the issues you raise.


Ian Mackenzie

  • {{helpful}} of {{total()}} people think this response is helpful