"The original doctor who saw me ..."
About: Leicester General Hospital Leicester General Hospital Leicester LE5 4PW
What I liked
The original doctor who saw me explained the proceedure well and in depth and made sure that I knew what to orginally expect, however I was returned to a different ward and never saw this person again.
On the second ward the only person who seemed willing to help where possible was the general attended incharge of food & drink
What could be improved
The morning after the surgery the only time I saw a doctor was when 2 talked over me at each other, then concluded i'd need to return in six months before walking off. Very little detail was actually given to me about what had gone on.
The (higher) nurses also seemed very unwilling to do anything which wasn't on a checklist. From when I was first told I was being discharged it was 8hrs before I left the ward, 1.5hrs of which I was packed and ready just waiting for the nurse to come back.
I also don't understand why I was discharged instantaneously the week before for the same thing I had surgery on this time (Perianal abcess), despite having been admitted in by my doctor, just to put me through another week of pain and wait for the problem to get worse.
Whilst I appreciate emergency treatment must come first, it seemed as soon as any nurse came to know I was due to go home later that day (despite still bleeding), they automatically made me the lowest priority and just left me to myself.