"Cataract operation"

About: Bishop Auckland Hospital

I have had a cataract op today, from getting to the Hospital at 8am, the staff were amazing such care, even getting into the lift I was so nervous and forgot where I was going, there were 2 members of staff going to start their shift, they told us exactly where to go, such information of what was ahead, I felt completely at ease the whole time, I was first on the list, went in at 8-40 for the operation, everything was explained a nurse held my hand all the time, and said at any time I needed for things to stop I had to squeeze their hand, I didn't feel a thing I had been very frightened , and was completely put at ease.Bishop Aukland Hoepital is amazing very clean, the staff friendly very professional , and the outcome of the operation is amazing already, thank you Bishop Aukland Hospital

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Response from Bishop Auckland Hospital

Thank you for providing feedback on your recent admission to Bishop Auckland Hospital for cataract surgery. I am very pleased to hear that you had a positive experience and that you are happy with the care you received. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Matron and the Service Manager to pass onto the staff on your behalf. I know they will be encouraged by your positive comments. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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