"a+e east surrey and sussex"

About: East Surrey Hospital

Thankyou so much for the care i received whilst in your care on the 9th july i am recovering quite well . the doctors and nurses thankyou so much for the treatment i received for my accident i had at work (a dislocation and fracture to the elbow) i cant thankyou enough you do a sterling job one. I can only imagine it must be very tuff at times under extreme pressure, my wife also works at this hospital so i know what it can be like My only gripe would be there was one time i begged not to be left during an xray in which i was in considerable pain and asked for my wrist to be supported but the (nurse was at the end of their shift and wanted to go home ) i understand that totally as i after a long day would feel the same I dont blame them i blame the government that our nurses and doctors are expected to carry on rather than support them with extra staff Maybe more staggered shifts raher than expect members of staff to carry on All in all thankyou so much once again I truly appreciate what you do i hope this is a fair review

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Responses

Response from Ian Mackenzie, Director of Information and Facilities, Surrey and Sussex Healthcare NHS Trust

picture of Ian Mackenzie

Dear Anonymous,

Thank you for your post about the Accident and Emergency department at East Surrey Hospital. I am pleased to read that you felt cared about and it is also pleasing to read that you are recovering.

I will ensure that your comments are shared with the team

Regards

Ian

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