"Experiencing a cararact operation"

About: Queen Elizabeth Hospital (Birmingham)

I was nervous about possible pain being caused to my eye and the potential consequences. I need not have worried. Prior to the day of the op. I was told precisely what would happen and the trouble that would be taken. That reassurance was not misplaced.. From my reception and throughout the process all involved with me could not have been more helpful or solicitious. The surgeon radiared a quiet authority and intelligence which inspired confidence. and went to great lengths to ensure that all my queries were answered.The operation itself was was surreal with views of vivid coloured light and I felt no pain whatsoever , I cannot praise the Team enough. They are a credit to the Opthalmology Dept and the QE.. David Stott Malvern

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Responses

Response from Queen Elizabeth Hospital

Dear David, Thank you for taking the time to provide feedback on your experience under the care of the Ophthalmology team at the Queen Elizabeth Hospital Birmingham. We are delighted to hear that your operation went so well and you felt reassured and confident. Your comments have been passed to the team who looked after you; they will be really pleased to hear how much you appreciated their care. If you would like to provide any more detailed feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews We would like to wish you all the best for the future and your continued recovery.

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