"The location of the hospital was ..."

About: Stafford Hospital

(as the patient),

What I liked

The location of the hospital was farely close to where i reside, so access to the hospital was relatively easy and visitors could come and go easily

What could be improved

Doctors could give the patients more information regarding their case,

Anything else?

I came into A&E at the end of feb 2009 with abdominal pain, a kidney stone was diagnosed, after a week i was discharged once the pain had subsided, a month later i was back in A&E with same pain, after a week a nephrostomy tube was inserted in my side to relieve the pressure on the kidney, i was then sent home with a tube in my side and a bag strapped to my leg for 4 weeks, after which i was admitted again to have an internal stent put in to replace the nephrostomy tube ( i was told this op would be under a general anaesthetic, it was done under a local anaesthetic and was unbelievably painful ) i was then sent home for 4 weeks with the internal stent in, all this time i have been passing blood stained urine every 15 mins or so, it is also very painful to pass urine. On the 15 of june 2009 i was due to have an oppperation to remove the stent and the offending kidney stone, on the morning of the op, it was cancelled, i now wait for another opperation appointment date.

All this time there has been nothing but a catalogue of errors on the part of the hospital, as i constantly suffer from kidney stones i will be looking at other hospitals in the future and would not reccommend any one to attend Stafford General Hospital

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Response from Stafford Hospital

We apologise for the level of care you feel you have received. The matron responsible for the Surgical Department would like to discuss your care plan and we would therefore appreciate it if you could contact Naeema Khan direct on the following:-

Matron/Senior Nurse

Surgical Division

mobile: 07854273903


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