"varicose vein journey"

About: University College Hospital

I had varicose vein removal by lazer a few months ago ,,build up to the day was good ,on arrived on time as instructed ,2 hours later i was asked to leave and come back later that day ,8 hours after my arrival at the day surgery unit i finally had lazer vein surgery removal in my leg ,,some months later ,still have the veins ,the symptons are worse ,i was offered no follow up appointment and had to complain and attend an appointment with a surgeon who was very dismissive ,to my symptons after surgery ,,totally dissatisfied with the surgery ,hospital ,staff ,,and wasnt even given paracetamol to take home after the surgery /

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Responses

Response from University College Hospital

Thank you for taking the time to feed back to us. We are very sorry to hear about your recent experience of varicose vein removal at UCLH. We would be grateful if you could contact our Patient Advice and Liaison Service (PALS) via pals@uclh.nhs.uk or by calling 020 3447 3042 so that we can look into this.

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