"First class care"
About: Northumbria Specialist Emergency Care Hospital Northumbria Specialist Emergency Care Hospital Cramlington NE23 6NZ
Posted by Valerie Watson
After a visit to my GP this week I was admitted to new hospital in Triage then ward 15. I cannot praise the staffs efficiency and caring enough. They conducted a full testing process including a CT scan (as a claustrophobic, the CT staffs patience and caring was commendable) within a few hours. I was checked on a regular basis by ward staff and kept fully informed of happenings and once the tests were complete was even offered tea and toast. At the time of discharge nursing staff talked me through clearly and precisely the medications, issued a card for direct contact for up to five days in case of need. Change of hospital location will feel difficult for some of the public but, after the experience of living and working in different areas of the UK, using both NHS and private sector for quite serious family health needs and retiring back in the north east I feel our public have been given 21st century facilities at Cramlington hospital alongside highly trained caring staff.